Britt Simmons
Coordinator of Technology Support
540.853.1527

Explaining use of the new PASS laptops

Robert Bowman
Help Desk Analyst

Geno Busecca
Help Desk Analyst/Media Technician

Tomislav Butkovic
Help Desk Analyst

Tim Carpenter
Network Engineer

Robert Moorefield
Help Desk Analyst

Andy Weddle
Help Desk Analyst

Danny Conner 
Help Desk Analyst

Jason Carter
Help Desk Analyst

The Technology Support team provides support for a variety of desktop and laptop solutions.  The team is responsible for ensuring a highly functioning desktop environment with an emphasis on ensuring successful online testing.

Examples of Help Desk tickets (KACE) may include issues with hardware, software, email, voicemail, Internet and Office365.

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3057 Colonial Avenue SW, Roanoke, VA24015 Phone 540-853-2931